Terms of Service

Service Content and Scope

VPNGas provides network acceleration for cross-border access and access to international websites, with coverage in 90+ countries and 150+ routes. It supports Windows / macOS / iOS / Android / Linux. Refer to the user panel for current route, client, and subscription details. Clients and subscriptions are available after logging in.

The service provides network connectivity; it does not include accounts, content licenses, or usage fees for third-party websites, streaming services, or AI tools. Third parties set their own regional rules, account eligibility, and content availability. A successful route connection does not mean every external service will be accessible.

Account and Subscription Use

No email address is required; a username and password are enough to create an account. Keep your login credentials and subscription links secure. Do not publish, resell, rent, or share them with others. Subscription links are access credentials, so conceal the full link in screenshots, logs, and ticket attachments.

There is no limit on the number of devices that can be online at the same time. This applies to the account holder’s personal devices and does not permit distributing the service to others or reselling it as a business. You are responsible for activity under your account. If credentials are exposed or used unusually, change your password promptly and submit a support ticket for help with your subscription credentials.

Billing and Refund Rules

Monthly subscriptions: ¥9.9/month for 60GB · ¥18/month for 250GB · ¥28/month for 500GB. Data resets monthly on the activation date. Mid-cycle upgrades are prorated for the remaining days. Data packages: ¥158/300GB · ¥358/1000GB · ¥658/3000GB. They remain valid until used and never expire.

Payment methods: Alipay / WeChat Pay / USDT. Before paying, check the plan type, data allowance, and amount. Monthly subscriptions and data packages have different usage rules; data packages are not subscriptions that reset monthly.

You may request a full refund for any reason within 30 days of your first payment. Log in to the user panel and submit a support ticket with your refund request and the relevant order information. We may need to verify the order owner and refund recipient details during processing. Do not submit your password or full subscription link. There is no separate data usage threshold, and you do not need to give a reason to apply. We will provide updates on the request through the ticket.

Lawful Use Requirements

You must comply with the laws and regulations where you are located and in any region relevant to your use of the service, as well as the rules of the websites you access. You may not use the service for fraud, infringement, unlawful data acquisition, malicious attacks, distribution of malicious software, or other illegal activity.

Do not interfere with routes or other users’ connections, misuse accounts, probe other people’s credentials, or exploit system vulnerabilities to obtain unauthorized services. Network acceleration does not change your legal obligations or replace the need to verify your eligibility to access a target service.

Service Availability and Scope of Responsibility

Connection quality can be affected by your local network, device settings, carrier routing, the status of target services, and route maintenance. VPNGas does not guarantee continuous connectivity in every network environment or uninterrupted availability of third-party content or features. If an issue occurs, submit a support ticket with redacted error details and information about your setup so we can investigate.

Responsibility for impacts caused by events beyond reasonable control, external network failures, or third-party service changes will be determined in accordance with applicable law and the actual circumstances. These terms do not exclude liability that cannot legally be excluded, limit rights you have under applicable law, or affect the refund commitment stated on this page.

Account Termination and Changes to These Terms

In cases of unlawful use, resale or sharing, attacks on the service, or other serious violations of these terms, VPNGas may take measures based on the risk, including restricting connections, suspending accounts, or terminating accounts. If you disagree with a decision, submit a support ticket explaining the circumstances and request a review. Orders and refunds will be handled under these terms and applicable law.

When service rules change, we will update these terms and the update month on this page. Changes affecting users’ principal rights or obligations will be announced on the site or through the user panel. Changes will not retroactively reduce refund rights that have already arisen. For details about how personal information is handled, see the Privacy Policy.